9.7

Good

Avon House is a lovely, small 16 room private elderly care home that has held a strong local reputation for many years. Residents, families and visitors alike remark on the warm, caring, homely atmosphere that makes Avon House unique. 

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Because of our size, staff can really get to know residents, and see how their sensitive, highly personalised care contributes to each resident’s well-being.  Personal choice, independence and dignity are always of utmost importance, regardless of the level of individual support needed.

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Families play a key part in Avon House; whether it is to visit loved ones, participate in life stories and care plans, come to our family events, or to provide continuous feedback about how we can make life at Avon House even better for their loved one.​ Our Manager and her Deputy have a combined experience of 34 years as Carers. They are not stuck in an office all day and are able to maintain their meticulous standards by being highly involved in the day to day activities of both residents and staff.

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"Our aim is simply to provide residential care to a standard where we ourselves would be very happy for a loved member of our own family to live. We want each resident to feel that Avon House is truly their home."

"The care my mother receives is excellent. Her dignity is always respected and continuity of carers ensures a stable staffing environment" - Son of resident

Life at Avon House

• Call button in all rooms with Care staffing 24 hours a day and additional care staff on premises.

• Comfortable en-suite rooms with remote controlled televisions, phone points and free Wi-fi.

• Lift service to all upper bedrooms.

• Additional assisted bathing facilities.

• Bed linen, towels and clothes freshly laundered and ironed on the premises.

• Nutritionally focused traditional meals, with alternative options/special diets catered for.  

• Large elegant Lounge and dining room to socialise or find a quiet spot.

• Landscaped gardens and large upper deck with wheelchair access.

• Controlled Medication, and medical visits arranged, where necessary

• Weekly GP home visits.   

Our Care

We provide a comfortable, safe and caring environment for elderly ladies and gentlemen who for reasons of age, frailty or simply loneliness feel that they are no longer able to live by themselves. We are also experienced in providing care for residents with dementia.

Our Managers and Staff pride themselves on their standard of care. They are visibly rewarded by the relationships that they build with both residents and their families and the compliments that they receive. The home has a strong relationship with the local GP, who visits the home for weekly check ups, and makes house calls when necessary.

Get in touch

"People told us they felt safe living at the home, staff were kind and caring and the care they received was good. One person told us "The care here is superb and makes me feel really safe". CQC Report Sept 17 

CONTACT US

Avon House, Stockroft Road, Balcombe, West Sussex RH17 6LG